About: Gold Star Service

Gold Star Quality

BankFIRST’s industry leading Gold Star Quality Service Program was built on one principle: consistent delivery of an exceptional banking experience while continually exceeding client expectations.

We’re constantly seeking out opportunities to innovate and improve the BanKFIRST experience – always striving to deliver friendly, attentive service that demonstrates interest in and care for our customers. That’s our steadfast commitment – ensuring that every transaction is completed with the highest levels of professionalism, honesty and integrity. We want each visit to be so memorable that our clients cannot help but share their experience with others.

At BankFIRST, we want our customers to update us on how we’re doing. We welcome feedback and suggestions to assist us with our ongoing efforts to serve as Central Florida’s premier community bank.

Surveys