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Exciting News: Peoples State Bank to join Bank First in December. Learn More

Preparing for What’s Ahead

On Monday, December 7, Peoples State Bank will officially join Bank First, and Peoples locations will open as Bank First.

We’re here to help make the transition as smooth as possible. Your Welcome Guide, account disclosures, and the resources below include important dates, details, and actions you may need to take, and your local Peoples team remains your best resource for merger and transition questions.

Contact Your Local Team
Modern bank interior next to logos showing Peoples State Bank transitioning to Bank First.

What's Coming Up

  • November: Arriving in the mail: your Welcome Guide, account disclosures, and new Bank First debit card (wait until December 7 to begin using your card).
  • December 4–6: Merger and system conversion. 
  • December 7: Peoples locations open as Bank First, with access to our expanded branch network.


Before December 3

A little preparation can make your first Bank First login easier. Beginning December 3, some Peoples services will be temporarily unavailable while we complete the conversion to Bank First.

Confirm Your Contact Information

Before December 3, log in to Peoples Online or Mobile Banking to make sure your address, email, and phone number are current. You can review and update your information under your profile settings.

Don’t use Online or Mobile Banking?
Call (888) 929-9902

Note Your Account Details on File

When you first log in to Bank First Digital Banking, you’ll need to reset your password. Have these details from your Peoples account ready:

Account number*  |  Email address  |  Last name
*Save your account number in advance, as it will be unavailable in online banking during conversion.

check mark in a tan circle

Some things will transition automatically, with no action needed from you:

  • Account number, unless we've contacted you directly.
  • Your routing number will not change.
  • You can continue to use your Peoples checks.
  • Your eStatement enrollment will remain unchanged.
  • Existing direct deposits and automatic payments, including Social Security, payroll, and pension payments will continue without interruption.

*Your Peoples debit card number will change. On December 7, activate your new Bank First debit card and update any automatic payments, subscriptions, digital wallets, or other services tied to your card.

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Stay Alert During the Transition

Scammers may use times of change to impersonate trusted contacts, including our Treasury Management or Fraud teams. Don’t click unexpected links or share your password, PIN, or verification codes. When in doubt, contact your local branch directly.

Stay Informed & Protected
A stack of Welcome Guide pages announcing the merger of Peoples State Bank and Bank First.

Welcome Guide

The Welcome Guide covers everything you need to know about the transition from important dates, what accounts you'll be moved into, and how to access Digital Banking on Monday, December 7.

Explore the Welcome Guide
Laptop on a desk displaying Bank First Treasury Management user guides alongside a notebook, pen, and mug.

Treasury Management Resources

Get started with Bank First Treasury Management services with step-by-step guides for ACH, Wire Manager, Remote Deposit Capture (RDC), and Positive Pay.

View User Guides

Frequently Asked Questions

In addition to the information below, we encourage you to check out the Welcome Guide, designed to help you discover what Bank First has to offer and provide important information about your account(s), new products, and required actions.

General Questions

When will Peoples State Bank become Bank First?

The system conversion will occur over the weekend of December 5, 2026. All Peoples branches will close at their regular time on Friday, December 4 and will re-open as Bank First on Monday, December 7.

Please note that Peoples branches will be closed on Saturday, December 5.

Can I go to a Bank First location for banking transactions?

For services related to Peoples accounts, you should continue to visit Peoples until the conversion is complete on Monday, December 7. After conversion, you can visit any Bank First location.

Account Questions

Who should I contact if I have questions with my account(s)?

Please contact your local office during regular business hours for questions regarding your account. Prior to the conversion: Peoples Locations  |  After the conversion: Bank First Locations

Will I be able to access my account(s) during conversion?

While we have worked diligently to ensure a smooth transition, there will be a brief period when you will not have access to your account(s). Peoples’s Personal and Business Online Banking will be unavailable starting at 4:00 p.m. on Friday, December 4, and access will be restored when Bank First’s Online and Mobile Banking services become available on Monday, December 7.

Will my account number change?

No. Your account number will remain the same unless you were previously contacted with different instructions.

Will my routing number change?

The current Peoples routing number will continue to work following the merger.

Bank First's routing number is 075901134.

Will my direct deposits continue to work?

Yes. Direct deposits will continue without interruption.

Will automatic payments and loan payments continue to work?

Yes. Existing automatic payments and loan payment deductions will continue as normal. 

Will my account type change?

Your current Peoples accounts will be converted to comparable Bank First accounts. Please review your Welcome Guide and accompanying disclosures for details about your specific account.

If you’d like to explore other account options, please call or visit your local office. We’ll be happy to help you find the account that best fits your needs.

Will service charges change?

Some service charges will change. Personal and business account service charges will be waived for six months following the merger, and Treasury Management service charges will be waived for three months.

For details about applicable service charges, please refer to the Welcome Guide: page 6 for personal accounts, page 7-8 for CDs and Safe Deposit Boxes, and page 9 for business accounts, along with the accompanying disclosures.

Debit Cards & Checks

Will I receive a new debit card?

If you've used your Peoples personal or business debit card or ATM card within the past six months, you'll receive a new Bank First debit card before the transition, along with activation instructions.
WHAT TO EXPECT
• Continue using your Peoples State Bank card through Sunday, December 6, 2026.
• Beginning Monday, December 7, 2026, activate and use your new Bank First debit card.

What if I haven't received my new debit card?

If you have not received your new debit card before December 7, please contact your local branch for assistance.

What happens to recurring payments linked to my debit card?

For recurring payments linked to your Peoples debit card, you should update your payment information with your new Bank First debit card number for payments scheduled on or after December 7.

Can I continue using my Peoples checks?

Yes. You may continue using your existing Peoples checks after the merger until you need to reorder. New checks can then be ordered under the Bank First name.

Digital Banking

Do I need to re-enroll in Online or Mobile Banking?

No. Your current Peoples Online Banking profile will automatically transfer to Bank First.

How do I log in to Bank First Online Banking for the first time?

Use your current username and password. After your initial login, you will be prompted to create a new password. If you typically use Face ID, Touch ID, or saved credentials, you will need to enter your username and password manually the first time you sign in.

For security reasons, you will be prompted to reset your password the first time you log in. To complete this step, please have the following information available as it appears on your account:
• Your account number
• Your email address
• Your last name
This information will be used to verify your identity.

Does Bank First have a mobile app?

Yes. Download the Bank First goBank app from the App Store or Google Play, depending on your device.

What happens to Bill Pay?

Peoples Personal and Business Bill Pay will be available until 3:00 p.m. on Thursday, December 3. After that time, Bill Pay services will be temporarily unavailable while we complete the transition to Bank First. Before December 3, we recommend reviewing any bills due between December 3 and December 7 and scheduling those payments in advance.

All future-dated payments, recurring payments, and payee information will transfer automatically. Payment history will not transfer, so customers should save any records they wish to keep before conversion. 

Do I need to re-enroll in eStatements?

No. Statement preferences and up to three years of eStatement history will transfer automatically. You will also receive a final paper statement from Peoples dated December 4. 

CDs, IRAs & Loans

Will the interest rates and terms on my CDs and IRA CDs change?

No. Your current interest rate and term will remain the same until maturity. 

What happens when my CD or IRA CD matures?

Upon maturity, your CD or IRA CD will renew under Bank First's available terms unless other arrangements are made. Customers with terms of 180 days or less will receive advance notice and renewal options. 

Will the merger affect my existing loans?

Payments, rates, and existing loan terms will remain unchanged until maturity.