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Online Banking Help

Tips:

  • Be sure to enter your Username AND Password on the home login screen.
  • Passwords must be 8-17 characters in length and have at least 1 numeric, 1 uppercase, 1 lowercase and 1 symbol (except , ? or “).
  • Online Banking access becomes inactive after 3 months of non-use.

Online Banking will only function when using the following web browsers:

  • Apple Safari 10.0
  • Google Chrome
  • Microsoft Edge
  • Microsoft Internet Explorer 11.0
  • Mozilla Firefox

Your Computer Settings:

Please make sure your system is running the most up-to-date version.

If you need help with your password(s)

If you do not remember your password, please click on the "Forgot Your Password" link.

Passwords must be 8-17 characters in length and have at least 1 numeric, 1 uppercase, 1 lowercase and 1 symbol (except , ? or “).

If you need help with the log in process, please call your local office or our Customer Care Center by calling 920-652-3106 (available Monday - Friday 8:00 AM to 5:00 PM). Online Banking Support can also be reached via e-mail at electronicbanking@bankfirst.com

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