Online Banking Help

Getting Started with Online Banking

To get started with Bank First Online Banking, you’ll need your account number and the PIN you received when you opened your account.

For your security, you’ll be asked to create a new password the first time you log in - it's a quick step to help keep your account safe.

• You’ll be considered a New User until you complete the initial setup. 
• Click the “New User” link under Account Access at the top of the page, and follow the on-screen prompts to enroll.
• Your Access ID is your Bank First account number.
• Use the PIN you received when you opened your account.
• Need help along the way? Connect with your local branch or call 920-652-3106. 

Tips

• Be sure to enter your Username AND Password on the home login screen.
• Passwords must be 8-17 characters in length and have at least 1 numeric, 1 uppercase, 1 lowercase and 1 symbol (except , ? or “).
• Access becomes inactive after six months of non-use.

Online Banking will only function when using the following web browsers:

• Apple Safari 10.0
• Google Chrome
• Microsoft Edge
• Mozilla Firefox

Your Computer Settings:

Please make sure your system is running the most up-to-date version.

Need Assistance?

• If you do not remember your password, please click on the "Forgot Your Password" link.
• Contact your local branch or call us at 920-652-3106 (available Monday - Friday, 8:00 AM to 5:00 PM).
• Email our support team at guestservices@bankfirst.com.