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Account AccessOnline Banking
With the help of the Internet, you can enjoy the convenience of banking from your home or office via our secure server.
- Review account balances in real time
- Review transactions in real time
- Transfer funds between Bank First accounts or make loan payments
- View and print your eStatement instead of receiving paper statements (optional)
- Export personal financial information into a financial program, such as Quicken
- View and print check copies
Real-Time Account Alerts
Create custom alerts to monitor account balances and activity, receive deposit and withdrawal notifications, and control security alerts. Certain alerts are actionable through your cell phone, letting you initiate money movement right from the notification. Interact with the alerts by swiping or tapping.
Enroll in Alerts today by clicking on the Alerts tab within Online Banking. In addition, you can enroll through the goBank mobile app. Questions? Contact a customer service representative at your nearest location or call (920) 652-3100.
eStatements
EStatements are a convenient and environmentally-friendly way to receive your monthly bank statements. You no longer have to wait for the mail or worry about your statements becoming lost or misdirected. You can access 18 months of statement history that you can view or print at your convenience. Bank First will email you when your statement is available for viewing. And it’s free! All you need is Online Banking.
Enroll in eStatements today by clicking on the Profile tab within Online Banking, then eStatement Enrollment. Questions? Contact a customer service representative at your nearest location or call (920) 652-3100.
Security
Your security is extremely important to us. Online Banking incorporates the use of firewalls, encryption, user authentication, and passwords to ensure only you have access to your accounts.
For your security, your online banking enrollment will be deactivated after 3 months of inactivity. To avoid deactivation, users are encouraged to login regularly to monitor their accounts.
Passwords
In order to initialize your Online Banking account, you will need your account number and PIN provided to you at the time of account opening. For optimum security, we require all users to change their passwords the first time they use Online Banking.
Some things to remember as you initialize your Online Banking account:
- You are a First-Time User until you initialize your Online Banking account.
- Follow all First-Time User prompts and buttons.
- All First-Time Users must click on "First-Time User" button at the top of the Log In screen before entering Access ID and Password.
- Your Access ID is your Bank First account number.
- Enter your PIN, provided to you at account opening.
- Click on the Online Banking Help button if you have questions during the log in process.
If you need help with your password(s)
If you do not remember your password, please click on the "Forgot Your Password" link.
Passwords must be 8-17 characters in length and have at least 1 numeric, 1 uppercase, 1 lowercase and 1 symbol (except , ? or “).
If you need help with the log in process, please call your local office or our Customer Care Center by calling 920-652-3106 (available Monday - Friday 8:00 AM to 5:00 PM). Online Banking Support can also be reached via e-mail at electronicbanking@bankfirst.com.